Charles Drew Health Center, Inc. (CDHC) has earned The Joint Commission’s Gold Seal of Approval® for Ambulatory Care, which includes the prestigious Primary Care Medical Home (PCMH) designation, and Behavioral Health Care and Human Services Reaccreditation by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.
CDHC underwent a rigorous, unannounced onsite review in August 2024. During the visit, a team of Joint Commission reviewers evaluated compliance with CDHCs standards spanning several areas including environment of care, infection prevention and control, leadership, medication management, and rights and responsibilities of the individual.
“The staff and providers at Charles Drew Health Center, Inc. work together every day to continuously provide quality care for members of our community. We are pleased that these efforts have resulted in this valued accreditation from The Joint Commission,” said John Ewing, Jr., Board of Directors Chairperson of Charles Drew Health Center, Inc.
The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess and improve performance. The surveyors also conducted onsite observations and interviews.
“We are extremely proud to receive reaccreditation from The Joint Commission,” said Kenny McMorris, Chief Executive Officer of Charles Drew Health Center, Inc. “This accomplishment highlights the dedication and hard work of our entire care team across every department. Their commitment to upholding the highest standards allows us to deliver outstanding care to our patients and community.”
Preparing for the multi-day accreditation visit involved a robust and structured approach focused on safety, excellence, and adherence to high standards. A comprehensive education and training program ensured all care team members stayed updated on best practices, while interdisciplinary collaboration supported cohesive quality improvement initiatives. Internal audits and mock surveys were conducted regularly, allowing teams to simulate the accreditation process and address potential gaps. Policies and procedures were meticulously refined to align with accreditation standards, and detailed rounds helped verify compliance with safety and sanitation requirements. Daily efforts to enhance patient safety and improve outcomes underscored a commitment to continuous improvement, fostering a proactive culture that prioritizes quality in all aspects of patient care.
For more information, please visit The Joint Commission website